Crowdfunding

Terms of Use

Last Updated:  12TH MARCH 2024

Please read these Terms of Use/Terms and Conditions carefully before using www.fundmycure.com (“Website / Platform / Site”).

This Website / Platform is owned by Impact Guru Technology Ventures Pvt. Ltd. (“Company”) having corporate office at 3rd Floor, Vaman Techno Center, Makwana Rd, Gamdevi, Andheri East, Mumbai 400059. The Company is engaged in the cause of promoting healthcare financing solutions viz., crowdfunding for medical causes, creative, social, and charitable causes, lending and health assurance under one umbrella  through its partners listed as below: 

Social Squared Ventures Inc. (USA based affiliate of Impact Guru, hereinafter referred as “SSV”) 

Social Squared New Ventures Inc. (USA based affiliate of Impact Guru, hereinafter referred as “SSNV”) and its affiliate;

Impact Guru Inc.

Any other affiliates/designated NGO partners of IGTV.

Company and its platform www.fundmycure.com along with its above mentioned partners are carrying out the crowdfunding business on the Platform under the brand name “fundmycure” and all reference to Platform/fundmycure shall include reference to www.fundmycure.com.This Agreement shall bind the Campaigners, Funders, Visitors (“You” or “Users”) of this Site and Company. By using the service/s of the Platform in any manner, including, but not limited to, visiting or browsing the Site or contributing content, information, or other materials or services to the Site, you agree to be bound by this agreement.

www.fundmycure.com is an online platform connecting donors and donees. We do not provide any financial return in any form whatsoever, including but not limited to financial securities (debt or equity), interest, dividend, profit share, rewards in cash, to individuals who contribute on Platform. We are not providing any services that are akin to fund management or pooling of funds. Any contribution on the Platform by an individual, should not be construed as an investment in any form whatsoever. We further state that Platform is a commercial service provider that provides its services to connect donors and donees. The funds collected on the Platform are merely held by us in the capacity of nodal platforms / facilitators on behalf of Campaigners and are not the final recipients of the funds. Further, Company or the Platform does not have or is not part of any definite cultural, economic, educational, religious or social program nor Platform, on its own accord is raising funds for any such causes. Further, You understand that we may, while providing Services collect payments on the Campaigner’s behalf. The Campaigner and/or beneficiary of the Campaign appoint(s) Company as their authorized payment collection agents. Any payments due to the Campaigner and/or beneficiary will be collected by us in our capacity as their authorised payment collection agent. You understand and acknowledge that we are not acting as a regulated payment system or a payment aggregator while doing so.

It is clarified that all references to 'he', 'his', 'him' and 'himself', in the context of the User, shall be deemed to include references to Users of the opposite gender as well as Users who are legal or non-natural entities. 


Definitions:

Beneficiary: Person / entity to whose account the funds raised on the Campaign are transferred for its utilisation for the purpose of the Campaign;

Campaign: Fundraising campaign / in-kind donation campaigns initiated on the Platform;

Campaigner: User who initiates a fundraising campaign on the Platform to raise funds through crowdsourcing;

Patient: person for whom funds are being raised by initiating Campaign on the Platform;

Donor / Funder: User who donates to any of the Campaigns listed on the Platform;

Materials: Original document(s), statement(s), interview(s), photograph(s), video(s) or any other likeness including any personal information including names, photos, video(s) and/or medical records relating to the Campaigner / Beneficiary and/or of the purpose of the Campaign;

Platform / Site: the web platform www.fundmycure.com and shall include the reference to www.impactguru.com;

User: Person / entity that accesses /uses / visits the Site or avails the Services or creates a profile on the Platform or uses to make donation towards any of the Campaign.

1. Summary of Services

1.1 IGTV along with its various affiliates operates the Platform for providing below listed services (“Services”) to User/s.

2. User Content Submissions

2.1. Through the Site, email, websites, and other media, various content, including, but not limited to statements, videos, photographs, images, artwork, graphics, audio clips, comments, data, text, software, scripts, projects, other material and information, and associated trademarks and copyrightable works (collectively, 'Content') is made accessible. Users may have the ability to contribute, add, create, upload, submit, distribute, facilitate the distribution of, collect, post, or otherwise make accessible ('Submit') Content. By creating a fundraising campaign on the Site, You as the Campaigner are offering the public the opportunity to enter into a contract with You. By funding a campaign on the Site, You as the Funders / Donors accept that offer and the contract between the Campaigner and the Funders. Neither Platform nor IGTV or any of its affiliates are party to that agreement between the Campaigner and Funders. All dealings are solely between Users.

2.2. Users will not Submit Content that is harmful, offensive, obscene, abusive, invasive of privacy, defamatory, hateful or otherwise discriminatory, false or misleading, or incites an illegal act. The Platform will not be responsible for such actions or conduct or any such Content which a User shares.

3. Acceptance of Terms

3.1. Users accept the Terms & conditions of the Platform and enters into a binding contract with IGTV, SSV and SSNV by:

3.2. The Service is offered subject to acceptance of all of the terms and conditions contained in these Terms of Use, including the Privacy Policy (that can be found on the Site) mentioned in this document and all other operating rules, policies, and procedures that may be published on the Site, which are incorporated by reference and may be updated by the Platform without notice to you. In addition, some Services offered through the Site may be subject to additional terms and conditions adopted by the Platform. Your use of those services is subject to those additional terms and conditions, which are incorporated into these Terms of Use by this reference.

4. Modification of Terms of Use

4.1. The Company reserves the right, at its sole discretion, to modify or replace these Terms of Use, or change, suspend, or discontinue the Site and its services (including, but not limited to, the availability of any feature, database, or Content) at any time for any reason. The Company may also impose limits on certain features and services or restrict your access to parts or all of the Site without notice or liability. It is your responsibility to check the Terms of Use periodically for changes. Your continued use of the Site following the posting of any changes to the Terms of Use constitutes acceptance of those changes.

5. Registration

5.1. You may view Content on the Site without registering, but as a condition of using certain aspects of the Site, you may be required to by: (i) creating an account on the Site; (ii) signing up on the Site; and /or (ii) making use of the feature of the Site or the Services available therein. You may Register with the Site and create a User profile using a 'User ID' and password. The Site also allows you to use your Facebook profile as your login preference; however, the Site does not post or publish anything on your Facebook profile without your permission. Additionally, you shall provide accurate, complete, and updated registration information. Failure to do so shall constitute a breach of the Terms of Use, which may result in immediate termination of your account. You shall not use as a User ID, domain name, or project name, any name or term that:

5.2. You may deactivate your account at any time you desire, in which case Your profile information, including your name, contact details and profile picture uploaded by You, will be deleted from our database in ninety (90) days. You also understand and agree that though you may delete your account or some information from your account, the same may still appear in some online searches. Platform has no control over the search results that show up in such third party engines or websites.

6. Fund Transaction and Accountability

6.1. The Site offers various payment gateways to facilitate transaction of funds for campaigns. However, it may be noted that the Site or the Company, SSV and SSNV:

7. Impact Kart Services

7.1. This section elaborates on raising funds for the in kind donations services enabled by Platform and is integral part of these Terms of Use of the Platform.

7.2. For the purposes of Impact Kart services of the Platform:

7.3. Scope of Impact Kart Services

8. Credit Information and Lending Services:

Under this clause 8, the Company is soliciting the User's consent for Credit Information Services (as defined below). With the User's permission, the Company will collect their Credit Information, process it through Credit Information Companies, and, subject to eligibility, offer lending/loaning products through our partnered lenders ('Lending Service').

8.1.  The relevant definitions for this section are as below:

8.2. Eligibility: You represent and warrant that you (a) have full legal capacity and authority to agree and be bound to these Terms, (b) are eighteen years of age or older, (c) are an Indian resident, and (d) you have all requisite right, power and authority in full force to enter into these terms of use.

8.3.  TERMS OF REGISTRATION AND AUTHORIZATION

8.4.  Credit Information we collect

In the course of providing this Lending Service, we collect and process the following information about you at the time of registration:

The above mentioned details to be collected may vary from time to time.

We obtain your credit report (including your score and information) from the CICs on your behalf. To understand more about the information, we collect and how we use it, please go through the Privacy Policy.

8.5.  How We Use Your Credit Information

8.6.  Company’s Rights

9. Declarations

9.1.  All the Campaigns raised on the Platform are with express consent and free will of the Campaigner and/or Beneficiary and/or parents/legal guardians (in case of Beneficiary is minor i.e. below the age of 18 years)

9.2.  Platform is merely a technology medium between people in need of financial assistance and public willing to help the people in need and Platform in no manner solicits donations for its own use/benefit

9.3.  Platform reserves the right to accept or reject the campaign in line with the Platform verification processes and policies

9.4. The User of this Platform by virtue of donations made to any of the Campaigns agree and provide consent to the Platform to contact via call and send notifications and/or updates / promotional messages with respect to the Campaign and with respect to products and services of Platform or its affiliates on the phone number and email ID registered with the Platform

9.5. The User of this Platform agree and acknowledge that all the calls made to you by the representative of the Platform shall be recorded for quality, checks and record purposes.

9.6. 80 G Tax exemption certificates:

10. Terms and Conditions for Campaigners

10.1. CONSENT

Terms and conditions of the Campaigner are agreed, acknowledged and executed by the Patient himself/herself or by his/her legal guardian or a relative, family member or a friend or a person assisting/helping the Patient, who shall be considered as an authorized legal representative on behalf of the Patient or his/her family with reference to the Campaign and authorisations, consents thereunder (“Campaigner”).

I, the Campaigner, hereby declare the following:

or falls under exception to FCRA applicability.

10.2. Compliance with Terms and Condition

In relation to the Campaign, I, the undersigned Campaigner hereby agree and undertake that:

10.2.27. In the event due to any exceptional reasons, the funds raised on the Campaign through the Platform are transferred by IGTV and/or SSV and/or SSNV to the personal account of the Campaigner/ Beneficiary and the Campaigner has received or receives any additional funding from any Other Sources for the purpose of the campaign or treatment the patient (medical case), in such a case, the Campaigner shall immediately inform IGTV and/or SSV and/or SSNV of such additional funding and refund the excess funds to IGTV (Indian Funds) and/or SSV and/or SSNV (foreign funds). IGTV, SSV may then as per their sole discretion utilize the excess funds for any other campaign raising funds on the Platform or for any other patient in need, as IGTV, SSV and SSNV may deem fit.

The terms of this consent, declaration and release may vary depending on the type of campaign initiated on the Platform.

10.3. Exclusivity

10.4. Project submission and evaluation

10.5. Campaign approval or rejection

10.6. Fee Structure

The Campaigner agrees to pay IGTV and/or and/or SSNV the following fees in relation to the Campaigner’s crowdfunding campaign(s):

10.6.3. Payment processing, support and administrative fee and other taxes / levies:  

10.6.4. Fees towards Digital Marketing, Content, Video, PR or other services:  

11. Campaigner’s obligations & liabilities

11.1. Campaigners are solely responsible for creating their own campaign pages within the format provided by the Site. Campaigners must source all relevant content including text, images, and videos themselves. You further agree that your content or any other submission will not contain third party copyrighted material, or material that is subject to other third-party proprietary rights, unless you have permission from the rightful owner of the material or you are otherwise legally entitled to post the material and to grant the Site all of the license rights granted herein. You will pay all royalties and other amounts owed to any person or entity based on your submitting content to the Site or the Company's publishing or hosting of the content as contemplated by these Terms of Use. The use or other exploitation of content by the Company and Users as contemplated by this agreement will not infringe or violate the rights of any third party. Furthermore, all information publicly posted or privately transmitted through the Site is the sole responsibility of the person from which that content originated. The Company will not be liable for any errors or omissions in any content. The Company cannot guarantee the identity of any other Users with whom you may interact while using the Site. All content you access through the Site is at your own risk and you will be solely responsible for any resulting damage or loss to any party. No campaign with the Site can launch without the approval of all the campaign page elements i.e., the pitch video, pledge content, images, team bios etc. The Company shall have the right to delete, edit, modify, reformat, excerpt, or translate any of your content. Company / Owner feedback to change the elements, if given to the Campaigner, must be implemented by the Campaigner. Company holds the right to disallow unsatisfactory campaigns from going live on our platform.

11.2.Campaign target & timeline

12. Campaign Marketing

12.1. The Campaigner is solely responsible for marketing his campaign to friends, family members, and fans, through various online & offline channels. The Company / Site will only provide marketing guidance in the form of a pre-live marketing strategy and marketing tips & tricks post campaign launch, if applicable according to the pricing. If a Campaigner has paid for Digital marketing and PR services, the services provided are only restricted to running such survives on the platforms so agreed upon. Eg. Facebook, Twitter, Instagram etc. However, the Site does not, under any circumstances whatsoever, guarantee campaign success. All risk in relation to the success or failure of the campaign shall lie solely with the Campaigner. You shall not use any content created by the company, partially or wholly, for any other fundraising or awareness purpose without the written consent of the Platform. In the event you receive such consent, you shall provide written credits to Platform and provide links to Platform or corresponding social media handles of the Platform, while using such content, and adhere with such other terms that may be prescribed by the company from time to time.

12.2.The Site reserves the right to share donor details with the Campaigner, if the Site is conducting digital and email marketing eg. Facebook, Twitter, Instagram, Taboola, etc. for the particular campaign. For such campaigns, Site may re-create the campaign from an official account e.g.[email protected], resulting in no donor details being passed on to the campaigner.

12.3.The Company / Site may, at its sole discretion, showcase live in its periodic emailers to its database or on its Facebook and Twitter or other social media profiles. Campaign performance may influence selection but does not ensure it.

12.4.In such instances, Campaigners give consent to the use of original Materials, interviews, photos, and video release by the Company and also allow deductions towards additional outreach costs incurred towards the marketing efforts.

12.5.The Company reserves the right to use balance funds remaining after settling dues with the hospital, on other campaigns or causes or purposes where funds might be required.

13. Campaigner email database

13.1. The Campaigner hereby agrees to grant the Company / Site unrestricted and unconditional access to the Campaigner’s contacts database (including email addresses, phone number, address, virtual profile handles, virtual profile address, virtual profile link, etc.) and permits the Company / Site, in perpetuity, to retain, save, access and reach out to all such persons / entities forming part of the Campaigner’s contacts database for the Campaigner’s campaign as well as for any and all future campaigns launched on the Site whether or not such campaigns are related to the Campaigner. It is clarified that the Campaigner shall share such Campaigner’s contacts database with the Company / Site as part of formulating its Campaign.

14. Reporting

14.1. The Campaigners are provided with information about their Funders in the analytics section of the Campaigner profile. In order to enable total transparency of funds, Campaigners can access information about funds collected through real time emails for every funding. However, the Company / Site is not liable for incorrect Funder information provided by Funders. Campaigner must connect with Funders directly, without involving the Site or the Company, to get any other information other than contacts details or other than the details of the Funders provided by the Company / Site to the Campaigner.

14.2. It is clarified that if at any point in time, You believe that the Campaigner is not raising or using the funds for its stated purpose, You may file a complaint by using the button “Report” on the Platform and alert our team regarding potential fraud or malpractices. Upon receipt of such a complaint, our team shall investigate the matter to the best of our abilities and the outcome of the same shall be updated on our Site.

15. Financial Transaction Facility – Campaigner

15.1. You, as a Campaigner, shall be required to register yourself with the Company and provide the Company with all the necessary information as may be deemed by the Company from time to time including but not limited to Aadhar card details, banking details / income tax details such as PAN and registration certificates under various provisions and laws, etc. Further, fulfill the commitments made to the Funder in the manner as detailed in the campaign and in a timely manner. The Company may seek information regarding the use of the funds raised by the Campaigner even after the campaign has ended and provide the details to the Funders.

15.2. If for any reason there is a chargeback on a transaction/donation to the Company and if the funds are already transferred by the Company to the Campaigner/beneficiary the Campaigner/beneficiary will be liable to refund the amount that has been charged back to the Company.

15.3. If a transaction is found to be fraudulent after the amount has been transferred to the Campaigner/beneficiary by the Company, the Campaigner/beneficiary will be liable to refund the amount to the Company, failing to which the Company shall have the right to initiate the legal proceeding against the Campaigner/beneficiary.

15.4. If the Company / Site finds any suspicious activity with a particular campaign / campaigner, the Company may at its sole discretion immediately suspend the fundraiser and refund all transactions associated with it, if found fraudulent in any manner. The company may also lodge an official complaint with the Cyber Security Cell against the campaigner in such a case.

16. Fund Management

16.1. Transfer and Usage

16.2. Campaigns may be either;

16.3. The funds can either be Indian funds (collected in INR) or foreign funds (collected in currency other than INR). The Indian funds shall be collected through Impact Guru Technology Ventures Pvt. Ltd. or its Indian affiliate entities and foreign funds shall be collected through Social Squared Ventures Inc. and Social Squared New Ventures Inc. and its affiliates. Each such entity shall thereafter separately disburse the funds to Campaigner or towards the purpose of the campaign.

16.4. The Campaigners (individuals or organizations) initiating a fundraising campaign on the Platform may be based in India (i.e. campaigns where Campaigners seek to implement the project in India) or outside India (i.e. campaigns where Campaigners seek to implement the project outside India). If the Campaigner is outside India raising funds on the Platform, such foreign funds shall be collected and disbursed through Social Squared Ventures Inc. and Social Squared New Ventures Inc. or its associate entity and Impact Guru Technology Ventures Pvt. Ltd. shall have no obligations or liability in respect thereof.

16.5. In case of successful campaigns, no donations/contributions shall be refunded. In case of extenuating circumstances, the donations/contributions may be refunded solely at the discretion of the Company / Site. All fees including GST and other taxes and or levies, if any as listed above will be deducted before transfer of the net amount.

16.6. Account Holds: From time to time, the Company may place a hold on a campaign bank account (a Hold) restricting withdrawals by a Campaigner. Some of the reasons that we may place a Hold on a campaign bank account include the following:

If you have questions about a Hold we may have placed on your campaign bank account, or need information about how to resolve the Hold, please contact us at [email protected].

17. Foreign Funds

17.1.  All foreign contributions / donations shall be required to be made in strict compliance with applicable Indian laws. The Campaigner represents and warrants that it is aware of the Foreign Contribution Regulation Act, 2010 (“FCRA”) and its contents and is seeking contributions in full compliance with the said act. Campaigner further warrants that he or the beneficiary (to whose benefit the funds shall be utilised) is not a prohibited person under section 3 (i) of FCRA (or falls under exception to FCRA applicability).

17.2.  If the Campaigner is a non-governmental organization and / or is raising funds for “definite cultural, economic, educational, religious or social program” as defined under FCRA, will be mandatorily required to possess an FCRA registration along with designated FCRA bank account with SBI, New Delhi branch, in order to receive foreign funds raised on the campaign.

17.3.  Recipients of the foreign funds (Campaigner, Beneficiary or any other individual or organization) raised on the campaign will have an obligations to comply with foreign exchange rules under Foreign Exchange Management Act, 2000 (“FEMA”) and the RBI regulations with respect to crowdfunding as may be applicable. Any failure to do so may result in cancellation of fundraiser, and refund of donations, to the cancelled fundraiser, to respective donors.

17.4.  In case of contributions received outside India, Recipients (Campaigner, Beneficiary of campaigns, whether individuals, associations, nonprofits, social enterprises, hospitals, companies, or organizations) agree that they have the necessary regulatory permissions to receive such funds. Such permissions include but are not limited to FCRA, and/or FEMA and/or and others relevant regulations amended from time to time by Indian central government, state government and other regulatory authorities.

17.5.  It may be note that in accordance with the prevailing FCRA terms, the following persons cannot receive foreign contributions;

This list may be amended from time to time in accordance with regulatory and statutory actions, and such amendment shall apply to Recipients with immediate effect from such regulatory or statutory action.

17.6.  All recipients who receive foreign funds must comply with FCRA guidelines by applying for an FCRA certificate and inform the Central Government in Form FC-1 within thirty days from the date of receipt of such contribution whenever applicable. This form is available on the website of the FCRA website.https://fcraonline.nic.in/FC1.aspx . All recipients additionally agree that any foreign contribution received cannot be transferred to any other person, with “person” defined as per the FCRA act.

17.7.  The recipients acknowledge and agree that SSVand SSNV (intermediaries that receives foreign funds on the Platform) does not verify this information and it’s the responsibility of the recipient to procure the necessary approvals and do the necessary compliances before they withdraw the foreign funds received on the campaign. By asking to withdraw the foreign funds it's understood by SSV and SSNV that the recipient has completed the necessary compliances as per the FCRA or FEMA guidelines and rules.

17.8.  You shall indemnify, defend at IGTV, SSV and SSNV option, and hold IGTV and/or SSV and/or SSNV, its parent companies, subsidiaries, affiliates, associated nonprofit entities, and their promoters, directors, investors, officers, associates successors, assigns, licensors, employees, directors, agents, and representatives, harmless from and against any claim, demand, lawsuits, judicial proceeding, losses, liabilities, damages and costs (including, without limitation, from all damages, liabilities, settlements, costs and attorneys’ fees) due to or arising out of violation of these Terms incl. any violation of FCRA, and/or FEMA. The indemnities if any shall survive beyond the period of the Agreement.

17.9.  The recipient acknowledges that, in accordance with amendments made by the Government of India, any foreign funds raised on the Platform are subject to deduction of applicable GST. Accordingly, all foreign funds will be transferred after the deduction of the Platform charges, as well as any other applicable taxes and levies including the aforementioned GST on foreign funds.

18. Taxation/Donations/Contributions

18.1.  Campaigners must bear any and all tax liabilities on the funds raised through the Site. These taxes may include, but are not limited to, income tax, VAT, service tax and GST international taxes, charges levies applicable on the funds raised or on the procurement of rewards. IGTV / SSV Site is not liable to provide any tax or legal advice to Campaigners. Information provided in FAQs are only a guideline and subject to change without notice.

18.2.  The minimum amount that can be donated/contributed for Indian donations is INR 200 via debit / credit card. Through other methods, the minimum amount is INR 1. The minimum amount that can be donated/contributed through the Platform for foreign donations via debit / credit card are as follows:

18.3.  In addition to donation to the Patient, Donors have the option to contribute towards the welfare of Patient's immediate family members so that such families do not face more financial burden on account of unfortunate health or life events. Such amount collected on the fundraising campaign will be attributed to provide insurance (such as health, life, accident insurance) and / or other health / medical services benefits that are best fit to one, many, or all members of the Patient’s family subject to such amount available and desirable insurance / health benefits that would benefit the Patient's family.

18.4.  If you are an organization eligible to issue tax deduction certificates under Section 80G of Income Tax Act, 1961 to your donors who made contributions in Indian Rupees, the company will facilitate the process through its proprietary software application on your behalf. However, it is your sole responsibility to ensure that you have the necessary approvals and certificates to issue such tax-deductible receipts to your donors. The Company will not have any liability, in any form whatsoever, in this regard.

19. Use of funds

19.1.  The Campaigner must use the funds collected through the Site solely for the project described in their crowdfunding campaign. Campaigners shall be liable to legal prosecution by Funders and/or Company / Owner (jointly and severally) if they are found to be using funds for any purpose other than that specified at the time of raising the funds, or other inappropriate purposes. The Site can discontinue/suspend the campaign if it gets any notification of misuse of funds or use of funds for another purpose other than the stated creative project at any time of the campaign, without any notice or discussion to the campaign owner at the Company's sole discretion.

19.2.  Campaigner are solely responsible for utilizing the funds for the purpose mentioned in our fund-raising page. IGTV and/or SSV and/or SSNV or their respective affiliates is not responsible in any way whatsoever towards the end utilization of funds. In accordance to the Prevention of Terrorism Act, 2002 and all subsequent regulations pursuant to this Act, the Campaigner/beneficiary will assure that the amount received from IGTV and/or SSV and/or SSNV is not made available as, either directly or indirectly to fund any act of terrorism. Where the Campaigner/beneficiary, or any person acting on their behalf, breaches any of the provision of the Prevention of Terrorism Act, 2002 or of any such regulation IGTV and/or SSV and/or SSNV shall have the right to terminate the Contract with immediate effect and recover from the Campaigner/beneficiary the amount transferred. Further, the Company shall take such necessary actions as may be required under the applicable law including filing a criminal complaint against the concerned Campaigner/ beneficiary.

20. Anti-Money Laundering (AML) policy

20.1.  The Site comply with the Anti-Money Laundering (AML) guidelines established by the Reserve Bank of India, vide it's circular RPCD.RRB.RCB.AML.BC.No.02/07.51.018/2014-15 on 1 July, 2014 and updated from time to time.

21. Know Your Customer (KYC)

Every recipient (campaign organisers on the Site) has to verify his/her identity per the Know Your Customer (KYC) in the guidelines. This will include verification of registered mobile number via a One Time Password (OTP), and one of the identification documents viz. Permanent Account Number, Aadhar Card Number, Passport etc. recognised by the Reserve Bank of India. The list of such registered documents will be updated on the Site, at its sole discretion, from time to time.

21.1.  The verification will be essential to withdraw funds from the Site, and may be asked by the Site, at its sole discretion, during the course of a campaign. Failure to comply, may result in cancellation of a fundraising campaign, and funds may be returned to donors in such a scenario.

21.2.  Your location as reflected on your Campaign page must match your legal residence that you submit to the Site when you create a withdrawal request. Campaigners may not create multiple Campaigns without proof of meeting fulfilment obligations from the original Campaign. Failure to adequately fulfill Campaign obligations may result in the Site removing the Campaign(s) and seeking reimbursement of Campaign funds raised, including by using third-party collections services. Only the Campaigners shall be permitted to collect Campaign funds.

21.3.  Campaigners are responsible for collecting and remitting any taxes on Contributions, and any taxes due in connection with Campaigners may not use a false email address to self-fund, or contribute to, their own Campaigns; this is a violation of our policies and of our Terms of Use

21.4.  IGTV and/or SSV and/or SSNV may attempt to verify the identity and other information provided to us by Campaigners, and we may delay, withhold, reverse or refund any Contributions or other amounts without notice or liability in the event we are unable to verify any such information to our satisfaction. Campaigner’s eligibility is subject to the IGTV and/or SSV's and/or SSNV review of the fulfilment status of prior crowdfunding obligations.

21.5.  Tax authorities may classify funds raised on the Site as taxable income to the Campaigners and any beneficiary who will receive funds directly from the applicable Campaign. The Site will ask for the personal account number / tax identification number (PAN) of Campaigners and any beneficiaries so that we may report taxable income to the relevant taxing authorities.

21.6.  For contributors on the Site, only standard channels of payment - verified credit or debit cards, net banking, wallets, cheque, or cash (upto limits allowed by the RBI or Income Tax) - will be allowed. In case of cash payments, all payments above thresholds set by RBI or Income Tax will have to be furnished with the Permanent Account Number of the contributor. Cash payments are accepted for Indian residents only.

22. Project Completion

22.1.  While Campaigners have full project ownership and the right to complete it, they are accountable and obliged to finish the project by the deadline they have set. Campaigners must also keep the Funders updated about the work in progress in case of delays to avoid Funder dissatisfaction.

22.2.  IGTV and/or SSV and/or SSNV or the Site does not make any claims or guarantees on behalf of the Campaigner regarding the completion of the project and usage of the funds raised solely for the purpose of the project.

22.3.  Similarly, IGTV and/or SSV and/or SSNV or the Site does not take any responsibility for making sure that the project for which the funds are raised through its Site is completed and made available to the Funders. The Funders are free to get in touch with the Campaigners directly and solving any dispute that arises regarding the campaign or the project.

23. Campaign Rewards

23.1.  Campaigners may provide certain rewards to Funders in exchange for their funding depending on case to case. These rewards cannot, under any circumstances, be financial in nature (e.g., interest on funding amount, ownership/equity stake, revenue/profit share).

23.2.  Campaigners are solely responsible for the procurement and delivery of rewards to Funders and must meet the rewards delivery date specified by them on the campaign page.

23.3.  Company / Owner / Site will not be resulting responsible for any liabilities from Funders' dissatisfaction with rewards fulfilment.

24. Campaign Branding & Marketing

24.1.  Campaigners must include IGTV and/or SSV and/or SSNV Site logo branding on all project and/or campaign related marketing collaterals, whether online or offline (e.g., online banners, offline flyers) as per IGTV and/or SSV and/or SSNV Site brand and logo guidelines.

25. Campaign Cancellation

25.1.  Notwithstanding anything set out herein, the IGTV and/or SSV and/or SSNV reserves the right, at its sole discretion, to reject, cancel, interrupt, remove, or suspend a campaign at any time and for any reason. Company / Owner is not liable for any damages as a result of any of those actions. Company / Owner may or may not comment on the reasons for such action.

26. Archival of fundraising campaigns

26.1. The information and documents exhibited within any fundraising campaigns featured on the Platform, which serve the purpose of validating the authenticity and transparency of the fundraising objectives and explain their fundraising appeal, shall be archived upon the conclusion or termination of said fundraising campaigns. Archival of the campaign may arise from circumstances such as the demise of the patient, a formal request from the campaign organizer, fulfilment of the goal, or any other grounds for discontinuation of the campaign. This measure is instituted to prevent potential misuse of the aforementioned information and documents and to uphold patient data confidentiality after the campaign closure.

27. Rights of the Company

27.1.  The Company shall have the right to:

27.2.  The Company will not have any ownership rights over your User Submissions and Content. However, the Company will get the license to perform and market the Site on your behalf and on behalf of its other Users and itself. You grant to the Company the worldwide, non-exclusive, perpetual, irrevocable, royalty-free, sub-licensable, transferable right to (and to allow others acting on its behalf to):

27.2.2  use and publish, and permit others to use and publish, the User Submissions, Trademarks, names, likenesses, and personal and biographical materials of you and the members of your group, in connection with the provision or marketing of the Service. The foregoing license grant to the Company does not affect your other ownership or license rights in your User Submissions, including the right to grant additional licenses to your User Submissions.

27.3.  The Campaigner agrees and grants the Company the right to use all the visual and text-based content (digital or non-digital) submitted by the Campaigner for his campaign(s), for the purpose of branding and marketing activities of the platform/ the Company. Notwithstanding anything in this Agreement, the Campaigner agrees to grant the Company an exclusive, perpetual, irrevocable rights and license, on worldwide basis, to monetize the Campaigner's project pitch video(s) through any means or medium deemed for by the Company, including various digital platforms such as Vimeo, YouTube etc.

27.4.  The Company strictly adheres to obligations of an intermediary under Rule 3 Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 with reference to due diligence by an intermediary.

27.4.2.  In case of non-compliance with rules and regulations, privacy policy or these terms of use for access or usage of the Platform of Company, it has the right to terminate the access or usage rights of the Users to Platform immediately or remove non-compliant information or both, as the case may be;

27.4.3.  Company shall, upon receiving actual knowledge in the form of an order by a court of competent jurisdiction or on being notified by the Appropriate Government or its agency under clause (b) of sub-section (3) of section 79 of the Information Technology Act, shall not host, store or publish any unlawful information, which is prohibited under any law for the time being in force in relation to the interest of the sovereignty and integrity of India; security of the State; friendly relations with foreign States; public order; decency or morality; in relation to contempt of court; defamation; incitement to an offence relating to the above, or any information which is prohibited under any law for the time being in force. If any such information is hosted, stored or published, the Company shall remove or disable access to that information as soon as possible.

28. Third-Party Sites

28.1.  The Site may permit Campaigners and Users to link to other websites or resources on the Internet, and other websites or resources may contain links to the Site. When you access third-party websites, you do so at your own risk. Those other websites are not under the Company's control, and you acknowledge that the Company is not liable for the content, functions, accuracy, legality, appropriateness, or any other aspect of those other websites or resources. The inclusion on another website of any link to the Site does not imply endorsement by or affiliation with the Company.

29. Terms and conditions for Funders

29.1. Registration

29.2. Payment details

29.3. Other Funders information

30. Project completion

30.1.  IGTV and/or SSV and/or SSNV or the Site does not oversee the performance or punctuality of projects, neither does it guarantee the completion of projects. The responsibility of project completion solely lies with the Campaigner.

30.2.  Funders agree to not hold the Site or IGTV and/or SSV and/or SSNV responsible for any of their dissatisfaction related to the project they funded and must deal with the Campaigner directly. Funders, by making a contribution to a campaign on the Site, are assumed to have understood that projects run the risk of getting delayed or not completing.

30.3.  The Company or the Site also does not endorse any User Submissions. Users (both campaign owners and Funders) release IGTV and/or SSV and/or SSNV and the Site, its officers, employees, agents, and successors in rights from claims, damages, and demands of every kind, known or unknown, suspected or unsuspected, disclosed or undisclosed, arising out of or in any way related to such disputes and the Service.

31. Rewards delivery

31.1.  Contribution towards the favorite campaign on the Site will be solely considered a voluntary contribution for which Funders will receive the incentive/ reward mentioned in the amount slab chosen by the Funders. The estimated delivery date of the reward given by the Campaigner is not a promise to deliver the reward by that date, but is merely an estimate of when the Campaigner hopes to deliver the reward. Delivery and fulfilment of the promised rewards to the Funders is the sole responsibility of the Campaigner. The Company or the Site shall not be responsible for any liabilities resulting from Funders' dissatisfaction in relation to issues around incentives/rewards to be offered and fulfilled by the campaign owners.

32. Refund

32.1.  Any donations made to the technology platform via any mediums cannot be refunded, unless it is in accordance with the Site's refund policy. All donations and payments are final and cannot be refunded. Refunds will be issued only in the following exceptional circumstances.

32.2.  If a campaign has been identified and declared fraudulent or violating these terms of use and if no funds have yet been transferred to the beneficiary or hospital

32.3.  A payment or a donation has been identified to have been initiated via a stolen or unauthorised debit or credit card not belonging to the donor and he/she wish to claim a refund.

All refunds are credited to the original payment method in 5 - 10 working days.

33. Rights of the project

33.1.  Funders agree to not claim any ownership in the project they fund through the campaign on the Site. The rights of the project remain with the Campaigner.

34. Dispute between Campaigners and their Funders

34.1.  The Site or IGTV and/or SSV and/or SSNV is under no obligation to become involved in disputes between any Users, or between Users and any third party arising in connection with the use of the Site. This includes, but is not limited to, delivery of goods and services, and any other terms, conditions, warranties, or representations associated with campaigns on the Site. You hereby unconditionally release the Site and IGTV and/or SSV and/or SSNV, its officers, employees, agents, and successors in rights from claims, damages, and demands of every kind, known or unknown, suspected or unsuspected, disclosed or undisclosed, arising out of or in any way related to such disputes and the service.

35. Financial Transaction Facility

35.1.  While availing any of the payment / donation / contribution method/s available on the Website, we will not be responsible or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to You due to:

35.2.  All payments made towards the donations / contributions on the Site by you, shall be compulsorily in Indian Rupees acceptable in the Republic of India if you are an Indian national. Site will not facilitate transaction with respect to any other form of currency with respect to the purchases made on Site if you are an Indian national. All payments made towards the donations / contributions on the Site by you, shall be compulsorily through the foreign payment gateway if you are not an Indian National. Site will not facilitate transaction through the Indian payment gateway with respect to the donations / contributions made on Site if you are not an Indian national.

35.3.  Your relationship with the IGTV and/or SSV and/or SSNV -is on a principal to principal basis and by accepting these Terms of Use you agree that IGTV and/or SSV and/or SSNV is an independent contractor for all purposes, and does not have control of or liability for the campaigns that are listed on Impact Guru's Website wherein money is transacted by using the Payment Facility.

35.4.  You understand, accept and agree that the payment facility provided by IGTV and/or SSV and/or SSNV is neither a banking nor financial service but is merely a facilitator providing an electronic, automated online electronic payment, receiving payment through, collection and remittance facility for the transactions on the Site using the existing authorized banking payment gateway networks and settlement service providers. Further, by providing payment facility, IGTV and/or SSV and/or SSNV is neither acting as trustees nor acting in a fiduciary capacity with respect to the transaction or the transaction price.

35.5.  The Site reserves the right to refuse to process transactions by Users with a prior history of questionable transactions including without limitation to collusion amongst the Users to bring about a false impression or mislead other Users of the Site or breach / violation of any law or any charges imposed by issuing bank or breach of any policy.

35.6.  The Funder acknowledges that IGTV and/or SSV and/or SSNV will not be liable for any damages, interests or claims etc. resulting from not processing a transaction or any delay in processing a transaction which is beyond control of IGTV and/or SSV and/or SSNV.

35.7.  IGTV and/or SSV and/or SSNV shall make payments, net of its costs, charges and fees into the bank account provided by the Campaigner during the Campaigner registration process. Once IGTV and/or SSV and/or SSNV has made payments into such bank account number, IGTV and/or SSV and/or SSNV shall be discharged of any/all liability towards the User and the User shall not be eligible for any claims and/or refunds thereof.

36. Representations and Warranties

36.1.  You (i.e. the Campaigners and the Funders) hereby represent and warrant to IGTV and/or SSV and/or SSNV that:

37. Covenants

37.1.  No Person shall copy or utilise, in any manner, the questionnaire(s), responses, designs, content or any other data generated in consultation with any Campaigner or Funder, without the prior written consent of the Owner.

37.2.  No person shall, unless IGTV and/or SSV and/or SSNV, its applicable affiliate, and/or the applicable third party provider give you prior written permission, sell, license, rent, modify, print, collect, copy, reproduce, download, upload, transmit, disclose, distribute, disseminate, publicly display, publicly perform, publish, edit, adapt, electronically extract or scrub from any content or materials (including, without limitation, through framing or systematic retrieval to create collections, compilations, databases or directories) or otherwise transfer any of the content to any third person (including, without limitation, others in your company or organization). You agree not to decompile, reverse-engineer or disassemble any materials, information or other content available through this Website and not to insert any code or product to manipulate the content in any way that affects the User’s experience. Unless we give you prior written permission, use of any Web browsers (other than generally available third-party browsers), engines, software, spiders, robots, avatars, agents, tools or other devices or mechanisms to navigate, search or determine this Website is strictly prohibited. You agree not to challenge (or assist any third party to challenge) the validity or enforceability of any intellectual property owned by Company or its applicable affiliates relating to this Website, its content or otherwise referenced therein, including but not limited to the patents and trademarks listed in this Terms of Use.

38. General Terms and Conditions

38.1. Rules and Conduct

39. Termination

39.1.  The Company may terminate your access to the Site, without cause or notice, which may result in the forfeiture and destruction of all information associated with your account. If you wish to terminate your account, you may do so by following the instructions on the Site. Any fees paid to the Company are non-refundable. All provisions of the Terms of Use that by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

40. Warranty Disclaimer

40.1.  IGTV and/or SSV and/or SSNV has no special relationship with or fiduciary duty to you. You acknowledge that the Company has no duty to take any action regarding any of the following: which Users gain access to the Site; what Content Users access through the Site; what effects the Content may have on Users; how Users may interpret or use the Content; or what actions Users may take as a result of having been exposed to the Content. The Company cannot guarantee the authenticity of any data or information that Users provide about themselves or their campaigns and projects. You release the Company from all liability for your having acquired or not acquired Content through the Site. The Site may contain, or direct you to websites containing, information that some people may find offensive or inappropriate. The Company makes no representations concerning any Content on the Site, and the Company is not liable for the accuracy, copyright compliance, legality, or decency of material contained on the Service. The Company does not guarantee that any Content will be made available through the Site. The Company has no obligation to monitor the Service or Content. The Company reserves the right to, at any time, for any reason, and without notice to:

40.2.  The Company reserves the right not to comment on the reasons for any of these actions. The Service is provided 'as is' and 'as available' and is without warranty of any kind, express or implied, including, but not limited to, the implied warranties of title, non-infringement, merchantability, and fitness for a particular purpose, and any warranties implied by any course of performance or usage of trade, all of which are expressly disclaimed. The Company, and its directors, employees, agents, suppliers, partners, and content providers do not warrant that:

40.3.  Some states or countries do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you. The Company makes no guaranty of confidentiality or privacy of any communication or information transmitted on the Site or any website linked to the Site. The Company will not be liable for the privacy of email addresses, registration and identification information, disk space, communications, confidential or trade-secret information, or any other Content stored on the Company's equipment, transmitted over networks accessed by the Site, or otherwise connected with your use of the Service. The Company will not be liable for the privacy of email addresses, registration and identification information, disk space, communications, confidential or trade-secret information, or any other Content stored on the Company's equipment, transmitted over networks accessed by the Site, or otherwise connected with your use of the Service.

41. Content and License

41.1.  You agree that the Site contains Content provided by the Company and its partners and Users and that the Content may be protected by copyrights, trademarks, service marks, patents, trade secrets, or other rights and laws. You shall abide by and maintain all copyright and other legal notices, information, and restrictions contained in any Content accessed through the Service. The Company grants to each User of the Site a worldwide, non-exclusive, non-sub-licensable and non-transferable license to use and reproduce the Content, solely for personal, non-commercial use. Use, reproduction, modification, distribution, or storage of any Content for other than personal, non-commercial use is prohibited without prior written permission from the Company, or from the copyright holder. You shall not sell, license, rent, or otherwise use or exploit any Content for commercial use or in any way that violates any third-party right.

41.2.  The Company grants Campaigner's a limited, non-transferable, non-exclusive, non-sub licensable, non-assignable and personal license to use 'Funds raised through Impact Guru', 'Powered by Impact Guru' and/or 'via Impact Guru' name and/or logo on Campaigner' invoice / certificate of donation for transactions concluded on the Website. Further, the Company grants Campaigner a limited, non-transferable, non-exclusive, non-sub licensable, non-assignable and personal license to use 'impactguru.org' name and/or logo on stationery used by the Campaigner for delivery of Communications / Receipts / Certificates, etc. provided on the Site.

42. Intellectual Property

42.1.  By submitting Content (User Submissions) on the Site, you agree to the following terms:

42.2.  You are publishing your User Submission and you may be identified publicly by your name or User ID in association with your User Submission.

42.3.  You grant to each User a non-exclusive license to access your User Submissions through the Service, and to use, edit, modify, reproduce, distribute, prepare derivative works of, display and perform such User Submissions solely for personal, non-commercial use.

42.4.  You further agree that your User Submissions will not contain third-party copyrighted material, or material that is subject to other third-party proprietary rights, unless you have permission from the rightful owner of the material or you are otherwise legally entitled to post the material and to grant the Owner all of the license rights granted herein.

42.5.  You will pay all royalties and other amounts owed to any person or entity based on your Submitting User Submissions to the Service or the Company's publishing or hosting of the User Submissions as contemplated by these Terms of Use.

42.6.  The use or other exploitation of User Submissions by the Company and Users as contemplated by this agreement will not infringe or violate the rights of any third party, including without limitation any privacy rights, publicity rights, copyrights, contract rights, or any other intellectual property or proprietary rights.

42.7.  The Company shall have the right to delete, edit, modify, reformat, excerpt, or translate any of your User Submissions.

42.8.  All information publicly posted or privately transmitted through the Site is the sole responsibility of the person from which that content originated.

42.9.  The Company will not be liable for any errors or omissions in any Content.

42.10.  The Company cannot guarantee the identity of any other Users with whom you may interact while using the Service.

42.11.  All Content you access through the Site is at your own risk and you will be solely responsible for any resulting damage or loss to any party.

42.12.  The Owner reserves the right to cancel or suspend any campaign or delete any User Submission or terminate a User account if there is a complaint of infringement of the Content

42.13.  The Owner reserves the right to ban repeat infringers of Intellectual property from using the Site.

43. Indemnification

43.1.  Notwithstanding anything herein, the Campaigners and/or the Funders, as may be applicable, will not hold IGTV and/or SSV and/or SSNV or any of its directors, employees, agents, partners, vendors, suppliers, or content providers responsible in the event of target fundraise not being met. The Campaigners and/or the Funders will also not hold IGTV and/or SSV and/or SSNV or any of its directors, employees, agents, partners, vendors, suppliers, or content providers responsible for any unforeseen technical glitches such as but not limited to Site down for maintenance, server errors, speed of website download, any viruses in the Site etc., that might affect transaction activity on their campaigns or contribution transactions. Additionally, you (i.e. the Campaigners and/or the Funders), as the case maybe, shall defend, indemnify and hold harmless IGTV and/or SSV and/or SSNV and its directors, employees, agents, partners, vendors, suppliers, or content providers, it's affiliates, employees, contractors, directors, suppliers, and representatives from all direct and indirect liabilities, claims, and expenses, including reasonable attorneys' fees, that arise from or relate to your breach or non-compliance of any of the Terms of Use herein, misrepresentation, use or misuse of, or access to, the service and content, or otherwise from your User submissions, violation of the Terms of Use, or infringement by you, or any third party using your account, of any intellectual property or other right of any person or entity. IGTV and/or SSV and/or SSNV reserves the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will assist and cooperate with the Owner in asserting any available defenses.

44. Limitation of Liability

44.1.  In no event shall IGTV and/or SSV and/or SSNV, nor its directors, employees, agents, partners, vendors, suppliers, or content providers, be liable under contract, tort, strict liability, negligence, or any other legal or equitable theory with respect to the service:

45. Electronic Delivery, Notice Policy, and Your Consent

45.1.  By using the Site, you consent to receive from the Company, all communications including notices, agreements, legally required disclosures, or other information in connection with the Site (collectively, 'Contract Notices') electronically. The Company may provide the electronic Contract Notices by posting them on the Site. If you desire to withdraw your consent to receive Contract Notices electronically, you must discontinue your use of the Site.

46. Dispute Resolution

46.1.  If any dispute, controversy or claim arises out of or in connection with these Terms of Use, in which IGTV and/or SSV and/or SSNV is a party (a Dispute), the disputing parties shall use all reasonable endeavors to negotiate with a view to resolving the Dispute amicably. If a party gives the other party notice that a Dispute has arisen (a Dispute Notice) and the parties are unable to resolve the Dispute amicably within 30 (thirty) days of service of the Dispute Notice (or such longer period as the parties may mutually agree), then the Dispute shall be referred to arbitration in accordance with the below terms. Subject to the above clause, all Disputes or differences regarding this Agreement shall be submitted to final and binding arbitration. In the event of such arbitration:

47. Governing Law

47.1.  These Terms of Use shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts of Mumbai.

48. Integration, Severability and Waiver

48.1.  These Terms of Use, the Privacy Policy, the Online Campaigner Agreement and other referenced material herein or on the Site, are the entire agreement between you and IGTV and/or SSV and/or SSNV with respect to the Service, and supersede all prior or contemporaneous communications and proposals (whether oral, written or electronic) between you and IGTV and/or SSV and/or SSNV with respect to the Service and govern the future relationship. If any provision of the Terms of Use is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the Terms of Use will otherwise remain in full force and effect and enforceable. The failure of either party to exercise in any respect any right provided for herein shall not be deemed a waiver of any further rights hereunder.

49. Grievance Officer

49.1.  In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below who can be contacted with respect to any complaints or concerns including those pertaining to breach of IG’s Terms, Privacy Policy and other policies or questions:

Mr. Vikas Kaul
Impact Guru Technology Ventures Private Limited
3rd Floor, Vaman Techno Center,
Makwana Rd,
Gamdevi, Andheri East,
Mumbai 400059, India.
Email: [email protected]

50. Effective Date

This Terms of Use was updated and became immediately effective on 13TH MARCH 2024.

51. Patient Death Policy

 51.1. In the unfortunate event of the patient's death who is hospitalised in the hospital or otherwise, the Campaigner or authorised/designated POC on behalf of the patient shall be duty bound to inform Impact Guru immediately within two (2) hours of such occurrence and turn off the donations tab (through the internal access granted) on the campaign on Impact Guru Platform in order to stop fundraising on the campaign. In the event Campaigner or authorised/designated POC on behalf of the patient fails to do so and campaign continues raising funds due to such non-information/non action, the Campaigner or authorised/designated POC on behalf of the patient shall be personally liable any consequences thereof.

51.2. If the Campaigner or authorised/designated POC fails to inform the death of the patient and the fundraising campaign of the patient continues raising funds after such death, Campaigner or authorised/designated POC shall disclaim Impact Guru of all the liabilities occurring with respect to such post death fundraising and the such liability in entirety shall accrue on the Campaigner or authorised/designated POC.

51.3. Upon the death of the patient and timely information by Campaigner or patient’s family / designed POC to Impact Guru, it shall immediately stop all the fundraising efforts on the patient’s fundraising campaign and update the status of the patient on the fundraising page; thereafter, all the funds raised on the fundraising campaign, shall be firstly used to settle unpaid hospital bills and thereafter the patient's family shall be reimbursed for the expenses it incurred for the patient's treatment; such reimbursements shall be subject to submission of proof of expenses/bills to impact Guru and its verification by Trust and Safety team of Impact Guru. If no such bills/reimbursements are remaining, the donors of the Campaign shall have the option appropriate said donation to help another patient on the platform or in special circumstances as per the Impact Guru fundraising policy, donors shall be provided an option to seek the refund of the donation amounts.

51.4. The information with respect to occurrence of death of the Patient can be informed by Campaigner or patient’s family / designed POC to Impact Guru at [email protected]

51.5. Not withstanding the above, Impact Guru shall have the discretion to use the remaining funds raised on the fundraising campaign (wherein the patient has died) for the another patient having fundraising campaign on the Impact guru platform or for any other purposes as it may deem appropriate in order to maximise the social impact.

51.6. Further, all the above actions are taken by Impact Guru with the explicit irrevocable consent/permission sought of the Campaigner and/or patient and/or patient’s family (through OTP consent on registered mobile number or physical signing of the consent form) at the time of the onboarding of the fundraising campaign of such patient on its platform.